Regular Domestic Cleaning
Service Description
2 hour minimum for Regular Domestic Cleaning - one session/once a week/twice a week - Monthly payments cancel anytime At EliteBrightCleaning, we believe your home deserves nothing less than the best. Our Residential Cleaning services are designed to maintain a spotless, comfortable living environment that meets your exacting standards. We offer flexible cleaning schedules—whether you need weekly, bi-weekly, or monthly service, or just a one-time refresh. Our team will dust, vacuum, mop, and polish every surface, paying special attention to high-touch areas and hard-to-reach spots. From living rooms and bedrooms to kitchens and bathrooms, each space is thoroughly cleaned and sanitized. Our eco-friendly products ensure that your home is safe for children, pets, and the environment.
Cancellation Policy
Effective Date: 15/11/2024 Last Updated: 15/11/2024 Welcome to EliteBrightCleaning! This Booking Policy outlines the terms and conditions that apply when booking cleaning services with us. By scheduling a service, you agree to comply with this policy, which adheres to UK law. Booking & Confirmation: Bookings can be made via our website, phone, or email. All services are subject to availability. Once booked, you'll receive confirmation via email or text. Please review to ensure details are correct. Cancellations & Rescheduling: Client Cancellations: More than 48 hours: No charge. Less than 48 hours: 50% of service cost. Same-day: Full service charge applies. Rescheduling: Allowed without penalty if requested at least 48 hours in advance; otherwise, a fee may apply. EliteBrightCleaning Cancellations: In cases of unforeseen circumstances, we reserve the right to reschedule or cancel, with either a rescheduled service or full refund offered. Payment & Pricing: Payment is due upon service completion unless otherwise agreed. We accept bank transfers, cards, or cash. A non-refundable deposit (up to 25%) may apply for larger services. Prices include VAT. Access to Property: Please ensure cleaners have timely access. If unable to access the property within 15 minutes of arrival, the full service charge applies. For key access, we take security measures to safeguard access. Satisfaction Guarantee: We strive for high-quality service. If you’re unsatisfied, contact us within 24 hours for a complimentary re-clean within 72 hours. Health & Safety: Cleaners will not be required to clean areas posing health risks. Clients are responsible for notifying us of any known hazards. We use eco-friendly cleaning products but will consider client-provided products if safe and appropriate. Liability & Insurance: We hold Public Liability Insurance for damages caused by our staff, excluding pre-existing damage. Clients should secure valuables; EliteBrightCleaning is not liable for undisclosed high-risk or irreplaceable items. Data Protection: Client information is collected for service purposes only, in compliance with the Data Protection Act 2018. All client details are kept confidential unless required by law. Policy Changes: This Booking Policy may be updated as needed. Significant changes will be communicated via email or posted on our website. For questions or assistance, contact us at @elitebright.co.uk or [Your Contact Number]. Thank you for choosing EliteBright!
Contact Details
020 360 30262
info@elitebright.co.uk